Salesforce Consultant
Your ticket to a thriving career in Customer Relationship Management
Gain hands-on experience in the world’s leading CRM platform focused on marketing, sales, commerce, and IT: Salesforce. From mastering the basics to understanding advanced customisation techniques, this course is designed to elevate your career prospects with a globally recognised Salesforce certificate.
The course is free with a Bildungsgutschein (education voucher) from the Arbeitsagentur or Jobcenter!
Course Details
& Requirements
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10
Campuses.
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3000+
Participants & alumni.
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100+
Nationalities.
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600+
Company partners.
Here’s what awaits you
The Salesforce course isn’t just about learning; it’s about applying skills top companies like Accenture, Deloitte Digital, Mercedes, and Adidas look for. In specialised workshops and hands-on classes, you explore features like data management and automation to match industry demands. Thanks to the simple working environment of Salesforce, no coding skills are required in this course.
Hands-on curriculum
With our hands-on curriculum, you can launch your Salesforce career in just 10 months. The best part: Our limited class sizes ensure an optimal learning experience.
Learn the fundamentals of the Salesforce cloud and get an overview of all the services it has to offer.
Get familiar with the setting options of Salesforce, create new user accounts and get insights on how to secure data by setting hierarchies and permissions.
Gain the ability to build on the Salesforce platform through creating, extending, and configuring objects.
Learn how to create and collect customer data, deposit products, and track marketing campaigns to support the sales and marketing department.
Understand what a Service Console App is and create and customize your own.
Get to know the tools available to build automated processes and experiences to make your work and that of other departments so much easier.
Learn the challenges & opportunities of digital transformation from real world examples.
Learn how to create market segmentation strategies to identify different groups within your target audience and deliver more valuable messaging for them.
Learn the essentials of project management and get familiar with Agile & Scrum fundamentals.
Career & Benefits
To help you jumpstart your career, we don’t just teach you how to use the world’s leading CRM tool. We offer you a full-service experience that includes educational guidance, professional coaching, tutoring, and free tools.
Career Services
Our wonderful career success team is here to support you every step of the way, ensuring a smooth transition into the professional world. Whether you need help with applications or job searches, we’ve got you covered.
Tutoring
We encourage our participants to learn from each other and provide mutual support. If you’re up for it, we offer you the opportunity to become a paid tutor for your fellow students and help them with their learning.
Online Tools & Hardware
With DCI, you get access to tools and services worth over €200,000 – for free! This includes a laptop, along with all the software used in the courses.
Mentoring & Coaching
Our counsellors are always there to help you overcome obstacles if you ever feel demotivated or need advice and encouragement throughout your journey.
Financing
If you are unemployed and registered with the Agentur für Arbeit or Jobcenter, the course can be 100% funded through a Bildungsgutschein (education voucher).
DCI Alumni at Work
I found a full-time job even before the course was over and that was in the middle of the pandemic, thanks to everything I learned in the course and help with the career success team. I couldn’t be happier with the choice of DCI to change my career and pursue my passions.
The DCI is providing me the opportunity to learn from teachers who share their extended knowledge. It was one of the few institutions that has been able to deal with the COVID-19 situation, by going from offline classes to remote lessons without a drop in quality.
I studied Sociology, then Agricultural studies, but I left both universities. I guess now I just found the best combination of social, technical, and meaningful job ever. I would encourage all women out there to learn tech jobs. This whole tech industry urgently needs the social spirit of women.
FAQs
Salesforce is a popular Customer Relationship Management (CRM) platform used to streamline business processes. It automates sales tasks, enhances customer service, supports marketing efforts, provides analytics and reporting, automates workflows, and integrates with other business applications.
Aa a Salesforce Consultant, you specialise in advising and implementing Salesforce solutions for organisations. You assess business needs, design tailored solutions, and continuously optimise Salesforce for enhanced efficiency and effectiveness. This role involves collaboration with stakeholders to ensure alignment with business goals.
No prior coding knowledge is required to participate in our course. If you speak English (certified minimum level B1) and have an interest in becoming a CRM expert, you are more than welcome to attend!
You can take part in our courses for free with a Bildungsgutschein (education voucher) from the Agentur für Arbeit or Jobcenter. They cover all costs while you give your career a fresh boost.
Not sure if you qualify for the voucher? Our experts from career counselling are here to help and will assist you with the process free of charge.
All of our courses, including Salesforce, are certified according to AZAV standards (Accreditation and Registration Ordinance for Employment Promotion). This certification is a quality seal for educational institutions, confirming that the quality standards for vocational training and employment support are met.
Ready to launch your future-proof career?
Take the first step and apply for our Salesforce course!
